Privacy Policy
Last updated: April 2026
Crescent Glazing is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.crescentglazing.co.uk or use our services, including double glazing glass replacement and repairs.
---
1. Information We Collect
We may collect and process the following data:
- Your name, address, phone number, and email address
- Property details relevant to your enquiry or service request
- Details of services requested or provided
- Payment information (where applicable)
- Records of communications (emails, calls, messages)
- Website usage data (e.g. IP address, browser type, pages visited)
---
2. How We Use Your Information
We use your personal data to:
- Provide quotes and carry out glazing services
- Arrange appointments and communicate with you
- Process payments and maintain business records
- Improve our services and website
- Comply with legal and regulatory obligations
---
3. Lawful Basis for Processing
We process your data under the following lawful bases:
- Contractual necessity – to provide requested services
- Legitimate interests – to operate and improve our business
- Legal obligation – for tax, accounting, and compliance purposes
- Consent – for marketing communications (where applicable)
---
4. Data Sharing
We do not sell or trade your personal data. We may share your data with:
- Trusted suppliers or subcontractors involved in delivering services
- Payment service providers
- Legal or regulatory authorities when required
All third parties are required to handle your data securely and in accordance with data protection laws.
---
5. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes it was collected for
- Meet legal, tax, and accounting requirements
---
6. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
---
7. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us using the details below.
---
8. Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings.
---
9. Contact Details
If you have any questions about this Privacy Policy or your personal data, please contact:
Crescent Glazing
10 Furrow Crescent,
Curbridge,
Witney,
OX29 0AP.
Email: crescentglazing@gmail.com
Phone: 07542183852
Website: www.crescentglazing.co.uk
---
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
---
This Privacy Policy is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.